1.1.a. Misión, visión, funciones y deberes.

1.2.a. Organizational Chart.

1.3.a Maps and flowcharts describing the processes.

1.4.1 Institutional Directory.

1.5 Directory of public servants, employees, or contractors.

1.6.1. List of entities that make up the sector/industry/organization, with a link to each entity’s website, if available.

1.7.1. Directory of unions, associations, and other interest groups.

1.8.1. Servicio al público, normas, formularios y protocolos de atención.
1.8.2. Normas.
1.8.3. Formularios.
1.8.4. Protocolos de Atención.

1.9.1 Decision-making procedures followed in the various areas

1.10.1. Mechanism for Directly Submitting Requests, Complaints, and Claims.

1.11.1. Schedule of Activities.

1.12.1. Information on decisions that may affect the public.

1.13.1 Entities and authorities that oversee it.

1.14.1. Posting resumes.